Technology made practical
Patient, step-by-step remote help for Wi-Fi, phones and everyday technology. Clear answers. No jargon. No pressure.
A simple, practical PDF guide for beginners. Learn to recognize scams, make your smartphone safer, and know exactly what to do when something looks suspicious.
6-page PDF · iPhone & Android · English edition
Prefer a live walkthrough?
Free starting point
Slow internet? Dead spot? Constant disconnects? Answer five quick questions for simple suggestions you can try at home.
Five questions, one at a time. No tech words.
General suggestions, not a diagnosis. Never share your Wi-Fi password or verification codes.
Try these first:
Book a Home Wi-Fi & Network Audit. We review your setup together remotely, work through the checks, and you leave with a clear summary.
$45 / remote audit
Straightforward support
Two starter sessions. We confirm the scope, price and appointment before any paid work.
For recurring connection problems or confusing network setups. We troubleshoot together remotely.
$45 / remote audit
By appointment · Results depend on your setup and internet provider
Pay for your auditSomething else not working? Send a short message. We'll tell you honestly whether TeKiniK can help.
Our approach
No surprise charges, no unnecessary jargon, no promises we can't keep.
Tell us the device or app and what is happening. Screenshots help; hide private information.
We confirm whether remote help fits, what it costs, and when an appointment is possible.
We guide you through the checks and explain the result, even if a specialist or your provider is needed.
Good to know
The Wi-Fi audit is $45. For anything else, describe the issue first and we'll agree on scope and price before any paid work starts.
We confirm the price and how to pay before your appointment. You never pay before we agree on what's included.
We focus on guidance and troubleshooting, not hardware repair. A fix is not guaranteed. If a repair shop or your provider is needed, we'll explain why.
Your device or app, what you expected, and what happened instead. Never send passwords, one-time codes, card details or sensitive documents.
Yes. Write to us in French or English.